About Me
Hi, I'm Nicola,
A Virtual Assistant with a background in legal admin and children's social services, and a passion for helping others stay organised and stress-free.
As a single mum of two teenage boys (and two lively dogs!), I know a thing or two about juggling priorities, staying calm under pressure, and finding smart, practical solutions to everyday challenges. I bring that same energy and focus to my work - whether I'm managing inboxes, taking meeting minutes, coordinating travel, creating detailed itineraries or handling client enquiries with care. When I am not working, you'll usually find me planning my next holiday, binge-watching a good series, or getting stuck into my latest DIY project.
I believe in working hard, staying grounded, and always making time for what matters. If you're looking for friendly, reliable support from someone who understands real life as well as real business - you're in the right place.
Skills
- Administrative Excellence: Skilled in diary management, minute-taking and document preparation.
- Legal Documentation: Experienced in preparing and managing legal files, conveyancing paperwork, and safeguarding records.
- Communication: Strong written and verbal communication skills.
- Confidentiality & Discretion: Trusted to handle sensitive information with care and integrity.
Services
General Administration & Diary Management
General Administration & Diary Management
General Administration & Diary Management
One of the biggest challenges for business owners is managing emails and communication. Services offered include:
Email Management:
Inbox support, with options for weekly, monthly, or holiday cover.
Crisis triage: Flagging urgent messages/invoices and proofreading /editing emails.
Appointment booking /Calendar Coordination: Managing calenda
One of the biggest challenges for business owners is managing emails and communication. Services offered include:
Email Management:
Inbox support, with options for weekly, monthly, or holiday cover.
Crisis triage: Flagging urgent messages/invoices and proofreading /editing emails.
Appointment booking /Calendar Coordination: Managing calendars to avoid double bookings and ensuring breaks.
Reminders: Sending appointment confirmations, reminders, or follow-up messages.
Minute Taking
General Administration & Diary Management
General Administration & Diary Management
Staying focused in meetings can be tough when you're trying to take notes. A Virtual Assistant lets you stay present while I handle the rest.
Copy Typing, Audio and Transcription available
Minute-Taking: . Preparing polished minutes in your preferred format and sharing them with attendees.
Note transcription: Typing up session notes from a
Staying focused in meetings can be tough when you're trying to take notes. A Virtual Assistant lets you stay present while I handle the rest.
Copy Typing, Audio and Transcription available
Minute-Taking: . Preparing polished minutes in your preferred format and sharing them with attendees.
Note transcription: Typing up session notes from audio or handwritten formats (with strict confidentiality).
Follow-Up Coordination: Sending reminders or follow-up emails based on meeting outcomes.
Social Media Support
General Administration & Diary Management
Social Media Support
Social media helps small businesses grow—let a Virtual Assistant manage your presence so you stay visible without it taking up your valuable time.
Social Media Management: Liking and sharing relevant posts to boost engagement and responding to comments.
Scheduling social media posts: using tools like Buffer or Hootsuite.
Creating simple gr
Social media helps small businesses grow—let a Virtual Assistant manage your presence so you stay visible without it taking up your valuable time.
Social Media Management: Liking and sharing relevant posts to boost engagement and responding to comments.
Scheduling social media posts: using tools like Buffer or Hootsuite.
Creating simple graphics or quote cards using Canva.
Transcribing Podcast Episodes for those with disabilities.
Other Support
General Administration & Diary Management
Social Media Support
A VA can take care of essential tasks, helping you stay organised, keep clients happy, and free up time for your business and family. I also offer support in areas such as:
Data Management: Maintaining records or spreadsheets.
Invoice creation and Payment Tracking:
Sending gentle reminders for overdue invoices.
Client Onboarding & Communic
A VA can take care of essential tasks, helping you stay organised, keep clients happy, and free up time for your business and family. I also offer support in areas such as:
Data Management: Maintaining records or spreadsheets.
Invoice creation and Payment Tracking:
Sending gentle reminders for overdue invoices.
Client Onboarding & Communication: Handling basic enquiries, follow-ups, or appointment confirmations.
File Organisation: Structuring folders and renaming files for easier access.
Retainer Packages
A retainer package gives you a set number of pre-paid hours each month
Time is tracked and rounded to the nearest 15 minutes; Hours include briefing and communication time; Unused hours do not roll over to the next month
the steady support
10 hours per month - £300 per month
Perfect for professionals who need reliable, flexible support. Use these hours to clear your to-do list, stay organised, and reclaim your time for what matters most.
The Momentum Package
20 hours per month - £570 per month
More time, more support. Ideal for managing inboxes, calendars, and client communication—giving you space to focus while I handle the admin.
The pro support
30 hours per month - £840 per month
Designed for busy professionals who need high-level, ongoing support.
Bespoke Projects and Ad-Hoc Hours
Need one-off support or something more tailored?
Adhoc
£32 p/h
For one-off tasks or flexible support without a monthly commitment. Ideal for occasional help when you need it most. Time is tracked in 15-minute increments.
Bespoke
Every business is different, and so are your support needs. If a standard package doesn’t quite fit, I’ll work with you to create a custom plan that aligns with your goals, workload, and working style.
Committed to Confidentiality
My work is grounded in a commitment to Confidentiality & Compliance, ensuring sensitive information is handled with the utmost care.
Safeguarding Your Information
Confidentiality is at the core of everything I do. I follow strict data protection protocols, including secure communication channels and encrypted file handling. I ensure that all information is protected from unauthorised access or disclosure.
Legal and Ethical Standards
I operate in full compliance with GDPR. My approach is informed by years of experience in environments where discretion and compliance are non-negotiable.
Professional Integrity
Confidentiality is more than a policy—it’s a promise. I foster a culture of trust and integrity, where client privacy is respected at every level. From initial contact to task completion, I maintain a secure and professional environment that supports open collaboration without compromising privacy.
ICO Registration
Nicoftime Virtual Assistants is registered with the Information Commissioner's Office (ICO), ensuring compliance with UK data protection regulations and demonstrating a commitment to safeguarding client information.